Reptile Encounter

Get let on a guided tour through our Herpetarium where you will learn all about the creepy and crawly residents here at the Caldwell Zoo. From snakes to lizards, frogs to salamanders, and tarantulas to cockroaches, you will walk away with a greater knowledge of these amazing animals. This experience also includes a close up encounter with one of our animals!

Location: Meet at the Visitor Services office 15 minutes before your encounter.

Know Before You Go

  • Meet at the Visitor Services office 15 minutes before your encounter begins. If you arrive after the encounter begins, your reservation will be forfeited with no refund.
  • Please ensure that all guests participating in the encounter are wearing closed-toed shoes.
  • This encounter involves some amount of time walking, so be prepared to be on your feet!


Frequently Asked Questions

Meet at the Visitor Services office.

You may bring your stroller part of the way. However, you will be required to leave the stroller in a public area when you go behind the scenes. It is advised not to leave valuable personal belongings on strollers.

Please wear closed-toed shoes to fully enjoy the experience. Sunglasses, jewelry and other loose items may have to be removed for some portions of the encounter.

This encounter does feature tight spaces that may have a difficult turn radius. If you have any further questions, please call us at 903-593-0121 or email us at

Direct contact with any of our animals is not guaranteed, and will be at the discretion of the keeper.

Reservations are only valid for the date booked. Encounter fees are non-refundable, however the program can be rescheduled when possible (as long as the request is made two weeks in advance of date of experience). All encounters are subject to availability. Not all encounters include admission. Admission for encounters is required but not necessarily included. Be sure to read encounter information thoroughly. Caldwell Zoo has the right to cancel these programs at any time without prior notice for full refund. Participants should arrive 15 minutes before the start of program. Due to the nature of the animal encounters, late participants cannot be accommodated and your reservation will be forfeited with no refund. All participants must be 5 and older. Participants under the age of 16 must be accompanied by an adult (21+). Wheelchair accessibility is limited or not available. Please call 903-593-0121 for more details on limitations. Service animals will not be permitted on any behind the scenes encounters. Prices are subject to change without notice.

All Rights Reserved